Hubert Joly spoke to the National Governors Association this past weekend
This past weekend, Best Buy President and CEO Hubert Joly had a unique opportunity to address the nation's governors at the National Governors Associations summer meeting. Joly's talk focused on how today's retailers are integrating the in-store and online customer experience, and the need for marketplace fairness.
Joly said that today's trends do not forecast the death of mainstreet retailers, rather retailers with a multi-channel approach to sales are poised for success. In addition, Joly shared his retail recipe for retail success: focus on advice, service, and convenience. For Best Buy, this has meant refocusing on providing an amazing customer experience, leveraging unique assets, building capability while innovating, and experimenting with strategies.
Joly thanked the National Governors Association for its leadership on online sales tax fairness, and asked each state to continue that push, saying if we want help create 1.5 million new U.S. jobs and combat the closure of 5,000 stores last year, marketplace fairness is needed now. Government shouldn't pick winners and losers, he told the governors, adding "I think it's an issue that can be solved and must be solved this year."
Click here to watch Hubert Joly's speech.
Eden Prairie legislator advocates for retail jobs
At last week's Legislative Wrap-Up Golf Tournament, Board Chair Mike Hiltner (Best Buy) and Legislative Committee Chair Jeff Lindoo (Thrifty White Pharmacy) recognized Minnesota House of Representatives member Jenifer Loon for her leadership on key retail issues during the 2014 legislative session.
In recognizing Rep. Loon, Jeff Lindoo shared these comments:
"Representative Jenifer Loon has an open door to retailers and recognizes the importance Minnesota jobs impacted by our retail industry.
MnRA thanks Rep. Loon for being an advocate for retailers in her district and across the state. Today we applaud Rep. Loon for being a champion of retail and recognizing the importance of Minnesota's 788,000 retail-related jobs."
Thank you Rep. Loon for your leadership!
The 2014 legislative session was about more than just minimum wage.
The 2014 legislative session was about more than just minimum wage. Curious what passed that will impact your retail operation? The Minnesota Retailers Association has released it's session outcomes report., highlighting nearly three dozen issues that passed or failed.
Here is a quick preview from the report introduction by Board Chair Mike Hiltner and Legislative Policy Committee Chair Jeff Lindoo:
Under a challenging legislative environment, MnRA is pleased to announce:
- The repeal of business-to-business taxes enacted last year, including the concerning storage and warehouse tax that was set to take effect April 1;
- Positive main street retailer changes to the threshold and percentage of June accelerated tax payments;
- Passage of industry-supported changes to Minnesota's Pharmacy Practices Act;
- Protection for responsible retailers operating mobile device trade-in programs;
- A year delay in the introduction of a dime deposit-refund beverage container recycling program bill;
- Successful opposition to a 48-hour consumer notification mandate when a data breach occurs;
- Removal of a duplicative tobacco excise tax originally passed in 2013;
- Defeat of a proposal that would have required retailers to pay an hour of "sick and safe" leave for every 30 hours an employee worked.
To received a copy of the 2014 State Legislative Outcomes report, follow the appropriate link below.