Twin City Heating, Air & Electric Recognized with Workplace Culture Award

St. Paul, MN (October 1, 2026) – Minnesota Retailers is excited to recognize Twin City Heating, Air & Electric with the Workplace Culture award as part of the 2026-2027 Minnesota’s Retail Champions program. Twin City Heating, Air & Electric was nominated by the MetroNorth Chamber of Commerce.

Twin City Heating, Air & Electric is a multigenerational, family-owned Blaine business that has built its workplace culture around six core values: passion, excellence, growth, finding wins, teamwork and having fun. Under the leadership of owner and CEO Wymond Wong and the next generation of company leadership, those values are reflected in everyday actions—from celebrating employee achievements and creating professional-development opportunities to team breakfasts and activities that build genuine connections. The company and its leaders also give back through active involvement in the MetroNorth Chamber of Commerce and other community initiatives. That commitment has earned Twin City Heating, Air & Electric consecutive community honors, including the 2024 Family-Owned Business Award and the 2025 Community Champion Excellence in Business Award.

“Twin City Heating, Air & Electric understands that an exceptional customer experience starts with an exceptional employee experience and a great workplace culture,” said Bruce Nustad, president of Minnesota Retailers. “Wymond Wong and his team have created a culture where people are supported, celebrated and encouraged to grow, and where teamwork and having fun are treated as essential parts of doing great work. That genuine investment in people sets a powerful example, and we are proud to recognize Twin City Heating, Air & Electric with the Workplace Culture Award.”

“We love having the opportunity to celebrate MetroNorth Chamber members like Twin City Heating, Air & Electric who are making a difference for their employees and their community,” said Lori Higgins, president of the MetroNorth Chamber of Commerce. “Congratulations to Wymond and thank you to the Minnesota Retailers for giving us another reason to shine a light on this outstanding North Metro business.”

“We are incredibly honored to receive the Workplace Culture Award,” said Wong. “Our employees are the heart of Twin City Heating, Air & Electric, and we want every person on our team to feel valued, supported and excited about the work we do together. This recognition belongs to the entire Twin City family. Their passion, commitment to excellence and willingness to support one another are what make our company such a special place to work.”

Twin City Heating, Air & Electric will accept the award at Retail Rally on Wednesday, October 14, 2026, starting at 2:00 p.m. The event—held at Brookview in Golden Valley—will feature an insightful keynote presentation from University of St. Thomas Associate Professor Seth Ketron, Ph.D., titled “AI in the Customer Journey: Real Insights for Retail Leaders.” For more event details, visit www.retailrally.com.

Click here to see all the 2026-2027 Minnesota's Retail Champions!

Click here to see a video featuring this award winner!

About Minnesota Retailers: Minnesota Retailers is a non-profit association formed to improve communities through a holistic investment in retail, representing small, regional, and national retailers. Our mission is to ensure collective success across Minnesota by advancing retail for businesses, employees, consumers, and policymakers. Our vision is to be the driving force in the evolution of the state's retail landscape through advocacy, valuable insights, and championing innovation. More at www.mnretail.org.